Please feel free to check out our Google and Facebook reviews for up to date testimonials. Our AI summary is shown below;

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Clearwood Cattery, located in Dilton Marsh near Westbury, has overwhelmingly positive reviews from customers. It holds a 5-star rating on Google based on 57 user reviews. (November 2025)

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Review highlights

• Caring staff: Many reviewers praise the friendly, professional, and caring staff, with some noting they provide individual attention, cuddles, and playtime. One user mentioned the care provided to their elderly cat with cancer.

• High-quality accommodation: Customers describe the cattery's facilities as "lovely" and modern, including spacious "Paddock Suites" with views, climbers, and fountains for cats.

• Reassurance for owners: Some reviews highlight how staff send photo and video updates to owners, which provides reassurance while they are away.

• Happy cats: A consistent theme is that cats return home happy, healthy, and relaxed after their stay, with some owners noting their pets look forward to their "holiday" at the cattery.

• Excellent communication: The cattery is noted for its good communication, including prompt email responses for inquiries. ​

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Sample customer testimonials

Customers have highly recommended Clearwood Cattery, praising the professional service, lovely accommodation, and reasonable prices, giving them peace of mind that their cats are safe and happy. Many have noted how their cats, even those with previous negative experiences, received lots of love and care from the staff and returned home happy and well. 

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Considerations

It's worth noting that while some older reviews and information may reference previous owners Sue and Andy, the current owners are Vicki and Ian, with Ali as the Cattery Manager.

 

Although reviews generally find the accommodation and service to be worth the cost, specific pricing details were not available in the reviewed snippets. It's recommended to contact the cattery directly for the most up-to-date pricing. 

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Sue N, (Casper) via facebook
It's the best Cattery, no hesitation leaving Casper we know he will be well looked after - home from home.                                                      

 

Gabi R, via facebook                      

Moving house and wanted to have as little disruption for our cats as possible - staff were super friendly and so kind. Both cats were content and happy when we picked them up.

Little touches like photos and remembering the difference in their personalities were wonderful.

Don't think we'll use anywhere else from now on!

 

Jaime D, via facebook

Fantastic cattery! One of my cats had a very bad experience with a different cattery before and it put us off using one for years. However, Vicki and Sue gave him (and the other two) lots of love and fuss and did a superb job making sure they were happy and cared for. I would recommend them to anyone!

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Valerie W, via facebook

Angel has had many holidays with many more to come at her 5 star Clearwood hotel. She comes home happy and looking really well. Thankyou Sue and Vicki for looking after her so well especially in this hot weather. The photos show how happy she s there.

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Jenny U, (Daisy & Ebony) via facebook

I would not dream of putting my cats Ebony and Daisy in any cattery other than Clearwood. Spotlessly clean and so comfortable and warm. Sue and Vicky and all the staff are real cat lovers so Clearwood really is a home from home experience and all the cats always look so relaxed and happy. Truly 5*

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Beth S, via Google

I felt it was necessary to leave a 5 star review for this amazing, family run business. We have used a few other cattery’s before finding Clearwood and I can honestly say they are brilliant. We have 6 cats and have no worries about leaving them for any amount of time. I’m able to check in when I like and they’ll send me updates, if we’re leaving them for a long period of time. I can’t recommend Clearwood enough.

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Poppy W, via Google

My two cats had an absolutely wonderful week at Clearwood Cattery! I was so impressed with the care and attention they received. Vicki's communication over WhatsApp was fantastic, keeping me updated and giving me peace of mind. Highly recommend!